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Hajzi

Active feature

Customer management

Keep customer records, preferences, and booking history in one place to deliver more personalized service, better follow-up, and lasting customer relationships.

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How this feature helps

Keep customer records, preferences, and booking history in one place to deliver more personalized service, better follow-up, and lasting customer relationships. This page explains the practical value and important setup requirements before use.

  • Reduce manual work
  • Standardize the customer experience
  • Improve follow-up

When to use it

Keep customer records, preferences, and booking history in one place to deliver more personalized service, better follow-up, and lasting customer relationships. This page explains the practical value and important setup requirements before use.

  • When launching new services
  • When managing a team or branches
  • When clearer reporting is needed

Frequently asked questions

Is Customer management available in Hajzi?

Yes. It is presented as part of the platform capabilities, with some settings depending on the merchant plan or provider setup.

Related useful pages

Booking and appointment managementManage availability, appointments, and customer confirmations from one dashboard, with automatic reminders and conflict-free scheduling for less manual work.Subscription and package managementCreate recurring packages, service plans, and subscriptions for returning customers, with organized renewals and clear tracking of balances and usage.Staff schedulingAssign appointments and tasks based on team availability, schedules, and holidays, preventing conflicts for smoother operations across staff and branches.StripeConnect Stripe to accept card payments on your storefront once your Stripe account and payment keys are configured, with secure checkout and webhook reconciliation.Tap PaymentsEnable Tap to accept GCC card and local payment methods after completing provider setup, account verification, and certification for your store.WhatsApp BusinessSend booking confirmations, reminders, and payment requests over official WhatsApp with approved Arabic and English templates when provider settings are enabled.

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